Bikes

Customer Satisfaction

Courtney

Renting e-bikes from RealBikesTulum was the highlight of my trip to Tulum! Exploring the town and the beach was so much fun and effortless. The bikes were in perfect condition, and the staff was incredibly friendly and helpful. They gave us great recommendations for places to see and things to do. Not to mention easier than renting a Vespa (skip the gas and traffic!) I highly recommend checking them out!

Aurore F

I highly recommend renting electric bikes in Tulum! Amazing experience to explore the city and its surroundings. The bikes are in excellent condition, and the owners are incredibly kind. They even opened up just for us, even though they were closed, to rent us the bikes! On top of that, they gave us great tips on places to visit. Super friendly, and they speak Spanish, French, and English. Definitely Real Bike is a place not to miss!

Fabian

The rented eBikes are excellent! The eBikes are perfect for going to the beach and switching between different sections of the beach or making stops at cenotes. A taxi ride to the beach costs 350 pesos, so eBikes are a better and cheaper alternative. There are roads to the beach where cyclists have priority, so it is also safe to ride. And with the scooter function you can drive up to 40 km/h without any effort. Thanks for the great experience! Any time!

Monteserrat

The best way to get around Tulum is on a REAL ebike, I really miss the bike I rented, and the sea. Very nice memories riding my ebike!

Tulum Savage Tour

CONTACT US

  • Phone Number
    +52 (984) 185-5784

  • Email Address
    realebikestulum@gmail.com

  • Address
    Calle Bubul-Ek Mzn5 Lt15, Tulum Q. R. 77760
    Calle Centauro Sur, Calle Sol Ote. 18 Esquina, centro, 77760 Tulum, Q.R.

  • Website URL
    www.realbikesrental.com

FAQs

How much are our e-bike rentals?

E-Bike Rental: $30USD full day | $ 20 Half Day (4 hours)
Rental Includes: Helmet, Charging Cord, Lock
Reserve Now - Pay Later: Reserve now with 20% of the total and pay the remaining balance when you pick up your bikes or when you have them delivered.
Other rental options:
Bike Trailer: $100MXN per day
Cellphone holder: $50MXN per day

What is a rental day defined as?

A rental day is defined as anywhere between 8:00AM - 6:00PM, not 24 hours- unless you rent for multiple days. E-bikes must be back to the store by 6PM, (unless you have rent for multiple days). If you need an early pick-up or late drop-off for full-day rentals, let us know and we will work with you.

Where are you located?

Our address is: Bubul-Ek Mz5 Lt15, Tulum Centro, 77760 Tulum, Q.R.

How do we get the bikes?

• Ride From Our Store: Pick up your e-bikes and ride away from our shop.
• Delivery: We deliver anywhere within a 5km radius for an additional fee. If you are renting our e-bikes for multiple days, we will deliver and pick them up at any home or AirBnB at no charge. Call the store to arrange delivery.

Can we rent for multiple days?

YES! Many clients rent our e-bikes for multiple days and or the entirety of their vacation. You choose the number of days you would like to rent the e-bikes and they are yours to enjoy. We offer free delivery for e-bikes rented for multiple days.

What are the drop-off and pick-up times?

We are open 7 days a week (from September to February) from 8:00AM-6:00PM and you choose your pick-up and drop-off times in that window. If you need an early pick-up or late drop-off for full-day rentals, let us know and we will work with you.

Do I need a reservation?

Always better to have a reservation just in case it is a busy day. Many days we rent out every bike in the store.

Can I cancel and get a full refund?

Cancel Anytime: We understand that plans sometimes change and if they do you can cancel your reservation at no charge up to 24hr prior to the rental date. No refunds after that time frame.

How Old Do You Need To Be To Rent?

Our e-bikes can be rented for anyone 16 years and older. However, any rider between 16-17 years old must have an adult with them.

What is the weight capacity of our e-bikes?

We are not going to weigh you, but the weight capacity of our e-bikes is 350 lbs. However, please know the range and speed of the bikes will vary based on the weight of the rider.

What is the range of our e-bikes?

Our e-bike go a long way, up to 20 mph with a battery range of up to 55-60 mi before needing to recharge. The riding range varies based on the weight of the rider, terrain, and amount of pedaling.

Where can we ride?

We have so many awesome places to ride!! Start by checking out our 'Where To Ride' page! We will give you tips on places to go. We also have a Tour of Tulum in case you dont feel like wandering around.